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Home / FAQ
Our Experts

Find informative answers to all your questions below.

  • What is your minimum order quantity?

  • How many pumps can you produce each month?

  • How long is the lead time?

    Usually 30 to 40 days after deposit
    If we have stock, 7 days will be enough.
  • What is your payment terms?

    30%T/T, or L/C
  • Can you accept OEM/ODM orders?

    Yes, please contact us for design details, and we will quote you reasonable prices and make samples for you ASAP.
  • What are your main products?

    Fire pumps and system,end suction centrifugal pumps,industrial pumps, inline pumps,multistage pumps,split case pumps,submersible sewage pumps,diesel water pumps,deepwell pumps, electric motors and so on
  •  Do u have your own designers and engineers?

    Of course, we have.We have R&D team.
  • How long is your warranty?

    One year.
  • Where is your factory?

    Our company is located at 'Pump Town'-Daxi, Wenling city, Zhejiang province in China
  • Where is your port of loading?

  • How can I trust your quality is good?

    We have QA amd QC team who can control the quality during and after production.
  • What about your after-sale service?

    Our after-sales engineers will provide technical support within 24 hours after receiving claims or consultation requirements.
  • What kind of certificates do you have?

    We have ISO, CE, CCCF, CB certificates, and we are preparing for UL at present. And we can make certificates like PVOC, PCOC, and SONCAP to help our clients with clearance.
  • Can I customize the pump set of the fire fighting system?

    Of course, please tell us your detail requirements, we have professional engineers to design the whole fire pump set for you.
  • Can you provide diesel engine as well?

    Yes, we have 1-cylinder,3-cylinder,4-cylinder and 6-cylinder diesel engines.The power of the engine is from 8.6hp to 410hp.
  • Can I get some samples?

    We can supply samples with related cost if needed.
  • Can I have your catalogue of water pumps?

    No problem. Just send your requirement to email [email protected], and we'll send you the catalogue accordingly.
  • Can I use different material for the fire pumps?

    No problem. Cast iron, Brass or AISI 304, SS316 are all available.
  • Do you have fire pump with NFPA20 standard?

    Yes, we have. We also have certificates for fire pumps with NFPA20 standard.
  • Where's your main market?

    We have exported to more than 60 countries. And I have confidence that our products can meet your market well.
  • How can I apply to be your agent?

    We have special agent policy for different countries. Just send us your application with your company information to email [email protected], and we'll reply you soon.